Privacy policy

This privacy policy explains how Eye Cue Mental Health ("Eye Cue," "we," "us," or "our") handles information collected through our website at eyecuemh.com. It applies to this website only.

Health information is handled separately. Protected health information about our clients, including anything shared during therapy or intake, is governed by our HIPAA Notice of Privacy Practices, not by this website policy. Please do not send detailed health information through any web form or unencrypted email.

Information we collect

We collect two kinds of information from this website:

• Information you give us. When you call us, request an appointment, or fill in a contact form, you may share your name, phone number, the reason for reaching out, and similar details so we can respond.
• Information collected automatically. Like most websites, our servers and tools may record technical data such as your device type, browser, approximate location, pages viewed, and the time of your visit. This helps us keep the site working and understand which pages are useful.

How we use information

• To respond to your questions and appointment requests.
• To operate, secure, and improve the website.
• To understand general usage trends in aggregate.
• To meet legal, regulatory, and professional obligations.

How we share information

We do not sell your personal information. We share it only in limited situations:

• Service providers that help us run the website or communicate with you, under agreements that limit how they may use it.
• Legal and safety reasons, when required by law or to protect the rights and safety of people.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and measure how the site is used. Most browsers let you refuse or delete cookies through their settings. Turning off cookies may affect how some parts of the site work.

Your choices and California privacy rights

California residents have rights under the California Consumer Privacy Act, as amended, including the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to not be discriminated against for exercising these rights. To make a request, contact us using the details below. We will verify your request before acting on it.

Children's privacy

This website is intended for adults. We do not knowingly collect personal information from children through the website. Care for minors is arranged directly with a parent or guardian.

Data security

We use reasonable administrative and technical measures to protect information collected through the website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Links to other sites

Our website may link to outside resources, such as the 988 Suicide and Crisis Lifeline or insurance pages. We are not responsible for the privacy practices of websites we do not operate.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page.

Contact us